Meet Vjollca

“I found the programme to have all the features I really needed to train myself to do my job better. I found a lot new techniques, a lot of new methods that helped me to improve my efficiency at work.”
Vjollca Behluli
MSc in Project Management graduate

Prior to starting her MSc in Project Management, Vjollca says she had no academic background in project management and was “learning by doing” in her roles as a Grant Manager and Senior Project Officer.

From Kosovo, Vjollca works for the Decentralisation and Municipal Support (DEMOS) project which oversees development in the previously war-stricken country. On starting her first module, she was able to see the difference in her work and professional capacity straight away.

“I was learning a lot of new things and I was able to transmit that to my workplace immediately,” Vjollca said.

Having worked in local governance in Kosovo for organisations such as USAID and United Nations Mission since the war concluded in 1999, being able to do her job more efficiently was not just important for Vjollca - it had a direct impact on the development of her country.

The capacity to continue with her career and being part of an international online classroom were the key features that attracted Vjollca to the programme. “You share experience with students from all around world and all this experience has been great for me to try to new methods in my work and how these methods function in another country and how their challenges have been overcome,” Vjollca said.

Using her research project to investigate the project management maturity models and transparency within the Gjilan municipality where she grew up and has worked most of her career, Vjollca was able to identify process gaps and suggest improvements to processes.

With her research conducted within the one region, she was able to roll out all the new processes to the other 17 municipalities. “They have been very appreciative for all the new methods and the way the challenges are being reduced,” she said.

In this way, Vjollca’s qualification has had a direct impact on her whole country.

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